Creators

Chatbots

• Chatbots
• Scripts
• Test your chatbot

Conversations

• Conversations
• Conversation canvas
• Make a resumable conversation

Passages

• Passages
• Bot Message content types
• Expected User Response types
• Actions
• Channel-specific content
• Finding chatbot content

Questions

• Questions
• Create an NLP question
• Create a keyword question

Stories

• Stories
• Audience segments
• Facebook One-Time Notifications

Versions

• Versions
• Draft content
• Ready to review content
• Ready to publish content
• Published versions

Channels

• Facebook Messenger
• Facebook Messenger custom app
• Sunshine Conversations (v2)
• Sunshine Conversations (v1)
• Zendesk Chat
• Microsoft Teams

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Entry points

• Entry points
• Generate an entry point URL
• Generate Ad JSON

Settings

• General settings
• Experience settings
• Fallbacks settings
• Handover settings
• Data settings
• NLP Settings

Accounts and teams

• User profile
• Teams and user roles
• Billing

Compliance

• ISO 27001
• SOC2