Chatbots
Conversations
- Conversations
- Create a conversation
- Rename a conversation
- Delete a conversation
- Resumable conversations
- Add resumability to a conversation
Passages
- Passages
- Finding chatbot content
- Edit the passage name
- Retain the previous conversation context
- Add a review note
- Change a passage's review state
Questions
Actions and Tags
Scripts
Broadcasts
- Broadcasts
- Create a One-Off Broadcast
- Create a Topic for One-Time or Recurring Broadcasts
- Create a Broadcast for your One-Time or Recurring Topic
- Add a Conversation Flow to your Broadcast
- Preview a Broadcast
Testing chatbots
Versions
- Versions
- Reviewing and publishing changes
- Filter the changes
- Add review notes
- See a change in context
- Draft content
Reviews
- Create a review
- Review screen
- Passage marking screen
- Marking passages
- Marking catch-all responses
- Automated marking
Regression tests
- Regression tests
- Create a test file
- Create a regression test
- Run a regression test
- View and download test results
- Update a regression test