Create a conversation

To add a new conversation to your chatbot:

1. Select the Team and Chatbot you want to add the conversation to.
2. In the Create menu, click Conversation.
3. Click the + Conversation button.
4. Type a name to identify the conversation in your chatbot.
5. Click OK.
   The new conversation is added.

Create a child conversation

When multi-level conversations are enabled for a chatbot, child conversations are nested inside another conversation in order to create levels of context for matching questions. You create them using the menu of the parent conversation.

Once you've created a child conversation, you can see it in your conversation list by expanding the parent.