Generate an entry point URL

When users click an entry point URL, they start a conversation with your chatbot at a different passage to the default starting passage. You can provide the entry point URL as a regular HTML link, a QR code, or use it in a social media ad.

Make sure you have created the custom entry point before generating the URL. You can edit your entry point passage and name later without having to change the URL.

Facebook Page ID

You will need a Facebook Page ID to generate an entry point URL. This Facebook Page does not need to be configured or connected with the inGenious AI platform. Find your Facebook Page ID in the About section of your Facebook Page. For more information, see the Facebook help guide.

To generate an entry point URL:

  1. Open the team and chatbot you want to edit.
  2. Click Manage.
  3. Click Channels.
  4. Open your chatbot's Facebook Messenger channel.
    If your chatbot does not have a Facebook Messenger channel configured, click + Channel and click Facebook Messenger. You do not have to configure Facebook Messenger to generate the URL.
  5. Click Generate Entry URL.
  6. Paste or type the Facebook Page ID.
  7. Select the Entry Point you want to create a URL for.
    The Entry URL is automatically generated.
  8. Copy the Entry URL.

Save the entry point URL for later

Paste the entry URL you copy and save it somewhere safe. If you lose it, you'll need to generate a new URL.

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