Configure an action

You can configure actions on Quick Replies and buttons, including the buttons on media and carousel cards. You can add as many actions as you need. Actions will execute in the order they are listed.

To configure an action:

  1. Open the passage with the button or Quick Reply.
  2. Click the button or Quick Reply you want to add the action to.
  3. Click Actions.
  4. Click + Action to add an action.
  5. Configure your action.
  6. Click Save.

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