Scripts

Scripts are used to add more advanced interactions to your chatbot, such as:

• Saving, resetting, and retrieving variable values.
• Starting different passages based on variable values, business hours, or values from a data store.
• Interacting with other platforms such as Shopify.
• Sending messages with dynamic content or custom Quick Replies.
• Using guardrails and sending messages to the chatbot log.
• Sending emails.

You can add a script to your chatbot in the message you send to your chatbot user, or in response to your chatbot user's reply.

You can:

• Create a script either from scratch, or using a script template.
• Rename a script.
• Add parameters to your scripts to let content creators edit simple values.
  Content creators edit these values where the script is used in passages.
• Assign a script to a group.
• Delete a script.