You can follow what's going behind the scenes with your chatbot test using the Log panel. The Dynamic Data tab of the Log panel shows:
- The IDs of each passage and conversation TestBot sends after the starting passage.
You can click the underlined ID to open the passage or conversation in a new tab. - Live variable and entity values as they are saved by your chatbot, including any starting values you set.
- Information from scripts that TestBot runs, such as script errors.
- Catch-all or Intellimem responses that are triggered.
- Questions that are triggered, including the detected question type (keyword or NLP).
You can click the underlined ID to open the question in a new tab. - Rephrased utterances created by the TrueIntent feature when the confidence score for the original utterance is below the threshold or the Long Text Input fallback would be triggered.
- Important metrics for matched NLP questions, including the confidence level, boosted score, boost trigger, sentiment score and sentiment magnitude.
- If the utterance was rephrased by TrueIntent, these metrics reflect the new TrueIntent utterance.
You can also view the values of your chatbot constants in the Static Data tab.
While the Log panel is open, your values for variables, constants, and entities are displayed outlined as placeholder chips, so you can see where they've been used. To see the chatbot content as it would appear to the user, click >_ to close the Log panel. You can open or close the Log panel at any time during a test.
To open the Log panel, click >_ in TestBot.
To close the Log panel, click >_ again.
Comments
Article is closed for comments.