Select this response option if you expect the user to type a question or reply to your Bot Message. The chatbot will try to match their response to questions in the following order:
- Any Outbound Questions configured for this passage.
- Conversation-level questions.
- The conversation Catch All, if configured.
- Global-level questions.
- The chatbot Catch All.
Want to store their response?
If you want to store the user's response, such as an email, phone number or other piece of information, or perform an action after the response, like running a script or scheduling a notification, use the Send Info expected response instead.