These prompts are intended to help your chatbot content creators create and refine text bubble content for your chatbot. The generated content must be reviewed and published before it will be visible to your chatbot users.
You need an administrator or publisher role in your team to change a task prompt.
The task contains one prompt:
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Refine Copy generates content for a text bubble using either an existing text bubble or an external source such as a URL as context, and optionally uses any additional context provided for the specific passage.
Prompt variables: ${language}, ${additionalContext} and ${text}.
Changes to these prompts are applied immediately and do not appear in versions. You can test your changes by opening a passage in your chatbot and refining an existing text bubble or generating a new one.
Prompt variables and requirements
The default prompt provides some simple formatting and grammar instructions, and uses the following prompt variables:
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${language}: the detected language of the content.
This feature currently only supports English and Japanese content. - ${additionalContext}: additional prompt context provided when using the refine copy feature.
- ${text}: the text to rewrite.
You don't need to provide values for these variables: they're automatically supplied when you use the refine copy feature. Make sure you don't change or delete these prompt variables.
Suggested customisations
The default prompt provides some simple instructions on tone, formatting and grammar. We recommend you keep these instructions, but you may like to adjust them to be more specific to your needs:
- Add instructions to use specific spelling, terminology, tone, or cultural ways of speaking.
- Add your organisation's context, such as a banking organisation or city council.
For the best quality results, we recommend you avoid any instructions to limit the word count.
Passage-specific context
When you refine copy, you can add an additional prompt specific to refining copy in that passage. This information is added to the task prompt in the ${additionalContext} variable. This way, you can customise the prompt used for each passage. For example:
- Provide instructions to focus on a specific aspect of the content or web page you've provided.
- Provide instructions to use specific terminology that is not in your default prompt.
For the best quality results, we recommend you avoid any instructions to limit the word count.
When adding additional prompts, you can click the link under the Additional Prompt field to see the primary task prompt as a reference.