Publish changes

You can select changes to publish to your live chatbot. 

You need an administrator or publisher role on your team to publish changes.

Any changes you make to your chatbot experience settings are sent straight to the ready to publish stage. These settings changes are automatically selected, and must be included in your next published chatbot version.

Before you publish, your changes are validated to check for missing content. If the validation tests pass, your changes are published as your next chatbot version and appear in the published section. If there are validation errors, you must resolve these errors before you can publish your changes. See Resolve validation errors.

To publish changes:

1. Click Manage in the left navigation, then click Versions.
2. Click Ready to Publish.
3. Either: 
   • Select the changes you want to publish.
     Any changes grouped with these changes will also be selected.
   • Select the checkbox at the top of the list to select all changes.
4. Click Publish.
   Your changes will be validated. Resolve any validation errors before you try publishing again.

Grouped changes

Some changes are part of a group, and have to stay together. When you select a change that is part of a group, all of the related changes are also automatically selected:

• Settings changes are automatically preselected.
• Selecting an unpublished question change also selects the unpublished passage and conversation changes the question belongs to.

Grouped changes must all progress through your review process together.