Change a passage's review state

All passages have a review state, which tracks whether the passage has been changed from the published version, and whether those changes have been reviewed. Passages can be in draft, ready to review, ready to publish and published.

When you save changes to a passage that is in draft or ready to review, the passage stays in the same review state it was before unless you choose another state. When you make changes to a passage that is published or ready to publish, the passage is automatically moved to draft. 

You can see a passage's review state by the icon next to the passage name:

Sometimes you'll want to send the passage to a different review state. For example: if you've decided a passage in review needs major changes you might want to save it back to draft, or you've addressed the typo your reviewer picked up and you want to make the passage ready to publish. 

You can change the passage's review state when you save it. The review states you can select depend on the user role you have within your team: if you can set changes as ready to publish in the Version page, you can save a passage as ready to publish.

You can see what state you're about to save the passage in by checking the icon next to the save button.

To change the review state of a passage:

1. Click the arrow next to the Save button and select the review status.
2. Click Save. 

See Versions for more information on reviewing chatbot content.