Create an entity to extract key information from user utterances
- Custom entities, where you define the values and synonyms.
- Template entities, where the values and synonyms are defined for you.
Create a custom entity
- Open the team and chatbot you want to work with.
- Click Entities in the left navigation.
- Click + Entity.
- Select From blank.
- Type a unique name for your entity.
This name is how you'll add the entity to training phrases. Keep it short but descriptive. - Click Create.
- Add your entity values.
- Click Save.
Create a template entity
- Open the team and chatbot you want to work with.
- Click Entities in the left navigation.
- Click + Entity.
- Select From a template.
- Select the template you want to use from the drop-down.
- Type a unique name for your entity.
This name is how you'll add the entity to training phrases. Keep it short but descriptive. - Click Create.
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