Create an entity

Create an entity to extract key information from user utterances

• Custom entities, where you define the values and synonyms.
• Template entities, where the values and synonyms are defined for you.

Create a custom entity

1. Open the team and chatbot you want to work with.
2. Click Entities in the left navigation.
3. Click + Entity.
4. Select From blank.
5. Type a unique name for your entity.
   This name is how you'll add the entity to training phrases. Keep it short but descriptive.
6. Click Create.
7. Add your entity values.
8. Click Save.

Create a template entity

1. Open the team and chatbot you want to work with.
2. Click Entities in the left navigation.
3. Click + Entity.
4. Select From a template.
5. Select the template you want to use from the drop-down.
6. Type a unique name for your entity.
   This name is how you'll add the entity to training phrases. Keep it short but descriptive.
7. Click Create.