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Direct a conversation with logic

Use logic passages and variables to direct the conversation based on a user's previous interactions.

  • Direct a conversation flow with logic
  • Step 1: Create the account type variable
  • Step 2: Create a passage to request the account type
  • Step 3: Store the chatbot user's account type
  • Step 4: Create passages for card applications
  • Step 5: Create the account type logic
  • Step 6: Add questions to the logic
  • Step 7: Create a triage passage
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