Meta (custom app) Step 1b: Add the App ID

Make sure you have added the access token to inGenious AI, and the callback URL to your Facebook page.

To add the App ID and App Secret:

  1. In your Facebook Developer page, click Settings in the left menu.
  2. Click Basic.
  3. Copy the App ID and App Secret to Notepad.
  4. In inGenious AI, paste in the App ID and App Secret.

Now that you have connected your custom app, follow the Meta Messenger instructions to add your handover receivers in your Facebook page, and configure your Meta Messenger experience in inGenious AI.

Next: Configure your handover receivers in your Facebook page.

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