Custom app connections
These instructions are for connecting with One App. If you need to create a connection with a custom app, you will need to create your connection manually before you configure the channel. See Facebook Messenger custom app.
Make sure you have created:
- Your inGenious AI chatbot.
- The Facebook app and Facebook page you’ll connect the chatbot to.
Facebook Admin required
You’ll need to be an Admin of the Facebook app and page to complete the integration steps.
- Connect inGenious AI to your Facebook page.
- Configure the handover receivers for the Facebook page.
- Configure your Facebook Messenger experience in Ingenious AI.
You can also Disconnect Meta Messenger if you need to for troubleshooting.