Once you have integrated Khoros , you can sync your chat tags from your Khoros Care account to your chatbot. For more information, see Tags.
You need an administrator role on your team to make changes to integrations.
To turn on syncing tags from Khoros:
- Click Manage > More in the left navigation, then click Integrations.
- Click the Khoros integration.
- Select Enable Tagging.
- Click Save.