In the inGenious AI platform:
- Add a Khoros channel to your chatbot:
- Open the team and chatbot you want to integrate and click Manage.
- Click Integrations.
- Click + Integration.
- Click Khoros.
- Click the new Khoros channel card.
- In the Khoros Care Company Domain field, paste your Khoros domain name.
This is the first part of your Khoros URL, after https://.
acmeif your Khoros URL is https://acme.response.lithium.com
- Click Request Access Token.
- At the prompt, type in your KhorosCare username and password.
Your username and password are only used to request the access token from Khoros, and are not stored by inGenious AI.
- Click Request and Save.
The access token appears in the Access Token field.