Meta Messenger Step 1: Connect your Facebook page

Sofie Bird

01 April 2022 02:12

Connect inGenious AI to your Facebook page to start the integration.

Custom app connections

These instructions are for connecting with One App. If you need to create a connection with a custom app, you will need to create your connection manually before you configure the channel. See Meta Messenger custom app.

To connect inGenious AI to your Facebook page:

Open inGenious AI.
Add a Meta Messenger channel to your chatbot:
1. Open the team and chatbot you want to integrate and click Manage.
2. Click Integrations.
3. Click + Integration.
4. Click Meta Messenger.
Click the new Meta Messenger channel.
Click Add Facebook Page.
You may be prompted to log into your Facebook account. Your Facebook credentials are never sent to inGenious AI.
Follow the prompts to connect your Facebook account and grant the required permissions.
When you have finished, inGenious AI prompts you to select which Facebook page to connect to.
Select your Facebook page and click Save.

Next: Configure your handover receivers in your Facebook page.