Run a chatbot test

There are two ways to test your chatbot:

• Run TestBot.
  TestBot allows you to turn Intellimem on or off, or test channel-specific content.
• Preview from the conversation flow.

If you want to test your chatbot's NLP questions, you may need to train a test model. If you just want to test keyword questions, a script, or a conversation flow, you do not need to train a test model.

Run TestBot

If you want to test a passage in TestBot:

1. Select your team in the Teams menu.
2. Select the chatbot you want to test in the Chatbot menu.
3. Click TestBot in the top left corner of the screen.
4. If you want to test your chatbot's NLP responses and the Testbot displays Requires training, click Train to train a model.
   You will need to wait until the model has finished training. If you do not need to test your chatbot's NLP responses, you can start Testbot without training.
5. Click the gear icon.
6. Select the Conversation and Passage.
   A preview of the passage is displayed. You can also open the passage in a new tab.
7. If you want to test channel-specific content, select the Channel.
8. If you want to test Intellimem, turn the Intellimem toggle on.
9. Click the green start button.
10. Chat with your chatbot.

If you want to test a different passage, click Stop and select a new passage to test.

Preview from the conversation flow

To test your chatbot from the conversation flow:

1. Select your team in the Teams menu.
2. Select the chatbot you want to test in the Chatbot menu.
3. Open the conversation of the passage you want to test.
4. Click the menu icon in the top right of the passage you want to test.
5. Click Preview in TestBot.
   The conversation and passage are selected in TestBot.
6. Click Start Session.
   If you want to test your NLP question responses, you may need to train a model.
7. Chat with your chatbot.

If you want to test a different passage:

1. Open the conversation of the passage you want to test.
2. Click the menu icon in the top right of the passage you want to test.
3. Click Preview in TestBot.
   The conversation and passage are selected in TestBot.
4. Click Start Session.
5. Chat with your chatbot.

Click Close when you've finished your testing.