There are two ways to test your chatbot:
- Run TestBot.
TestBot allows you to turn Intellimem on or off, or test channel-specific content. - Preview from the conversation flow.
Before you test your chatbot, you may need to train a test model.
External calls are live
To ensure you can test your chatbot properly, TestBot works just like a real user using your chatbot. That means any calls to third-party services are made just like they would be with a real user: if you test your "Make a booking" passage with TestBot, that's a real booking!
Run TestBot
If you want to test a passage in TestBot:
- Select your team in the Teams menu.
- Select the chatbot you want to test in the Chatbot menu.
- Click TestBot in the top left corner of the screen.
- Select the Conversation and Passage you want to start the test from.
- If you want to test channel-specific content, select the Channel.
- If you want to test Intellimem, turn the Intellimem toggle on.
- Click Start.
TestBot may need to train a model. - Chat with your chatbot.
If you want to test a different passage, click Stop and select a new passage to test.
Preview from the conversation flow
To test your chatbot from the conversation flow:
- Select your team in the Teams menu.
- Select the chatbot you want to test in the Chatbot menu.
- Open the conversation of the passage you want to test.
- Click the menu icon in the top right of the passage you want to test.
- Click Preview in TestBot.
The conversation and passage are selected in TestBot. - Click Start Session.
TestBot may need to train a model. - Chat with your chatbot.
If you want to test a different passage:
- Open the conversation of the passage you want to test.
- Click the menu icon in the top right of the passage you want to test.
- Click Preview in TestBot.
The conversation and passage are selected in TestBot. - Click Start Session.
- Chat with your chatbot.
Click Close when you've finished your testing.
Comments
Article is closed for comments.