Microsoft Teams

Integrate with Microsoft Teams so your users can chat to your inGenious AI chatbot using Microsoft Teams.

To integrate your chatbot with Microsoft Teams:

  1. Configure a Bot Service in your Microsoft Azure account, and add a Microsoft Teams channel to the Bot Service.
  2. Add the Bot Service App ID and Client Secret into the inGenious AI platform.
  3. Create the app package to upload your chatbot app to Microsoft Teams.
  4. Activate the chatbot in Microsoft Teams.

Before you start…

Make sure you have:

  • Your inGenious AI chatbot.
  • Access to Microsoft Azure, with a resource group created for Bot Services.
  • Access to Microsoft Teams, with permission to upload a custom app.

This process involves some back-and-forth between your inGenious AI chatbot settings and your Microsoft Azure account. It’s easier if you get yourself set up first:

  1. Open your Microsoft Azure account.
  2. In another tab, open inGenious AI.
  3. Add a Microsoft Teams channel to your chatbot:
    1. Open the team and  chatbot you want to integrate and click Manage.
    2. Click Integrations.
    3. Click + Integration.
    4. Click Microsoft Teams.
  4. Open Notepad or another text editor.
  5. Copy the Messaging Endpoint URL from inGenious AI to Notepad.
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