Copy a transcript report

You can create a private copy of a shared transcript report. You must have an administrator or publisher role to create a copy of a transcript report.

To share a report:

  1. Open the team and chatbot you want to edit and click Improve.
  2. Click Transcript reports.
  3. Click the Shared tab.
  4. Click the report you want to make a copy of.
  5. Click Copy to Private.
  6. Confirm the name to use for your private copy of the report.
    By default, your private copy uses the same name as the shared report. You can change this name at any time.
  7. Click Copy.
  8. If you want to make changes to your private copy:
    1. Click Transcript reports in the left navigation.
      Your copy of the report is now listed in the Private tab.
    2. Click the report to open it.

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