Share a transcript report

Transcript reports are private when you create them. You can share the report with your team to show them the transcripts you found and the search criteria you used. Sharing the report will move it out of your Private reports tab and into the Shared reports tab.

Shared reports can't be made private again. If you want to move a shared report back to private, make a private copy of the report and then delete it.

You must have an administrator or publisher role to share a transcript report.

To share a report:

  1. Open the team and chatbot you want to edit and click Improve.
  2. Click Transcript reports.
  3. Click the report you want to share.
  4. Click Move to Shared.
  5. Click Continue moving to confirm.

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