Duplicate an entity Sofie Bird 01 May 2023 03:14 When you duplicate a custom entity, all existing entity values and synonyms are duplicated as well. Any changes you make to the original entity after duplicating it are not reflected in the copy. To duplicate an entity: Open the team and chatbot you want to work with. Click Entities in the left navigation. Click the options menu next to the entity you want to duplicate. Click Duplicate.