Disable a passage or logic to remove it from your conversation flow. Disabled passages and logic:
- Are not sent to your chatbot users
- Cannot receive questions.
- Are displayed in red and not selectable when choosing a passage or logic to send the chatbot to from a passage list.
When you disable a passage or logic, it is marked as a draft change. The content will still be in your live chatbot until you publish a version with it disabled.
To disable a passage or logic:
- Open the team and chatbot you want to edit.
- Open the conversation flow of the passage or logic you want to disable.
- Click the passage or logic.
- Click the menu on the top right.
- Click Disable Passage or Disable Logic.
- Click Save.
If a passage or logic is disabled, you can re-enable it in the menu on the top right. The content will still be disabled in your live chatbot until you publish a version with it re-enabled.
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