Script parameters

You can specify parameters for your script to use so it's easier for content-creators to make simple updates to scripts, such as changing business operating hours. Parameters can be made available:

• To individual scripts by adding them to the script's configuration. Values for these parameters are defined separately each time the script is configured in a passage, and can use placeholder chips for variables and constants.
• To all scripts by adding them in your chatbot settings. Values for these parameters are defined only once and shared by all scripts.

To add a parameters to an individual script:

1. Select your team and chatbot.
2. In the Create menu, click Scripts.
3. Click the script you want to add parameters to.
   
4. In the Paramters section, click + Parameter.
5. Type the Name of the parameter.
   This is the variable name used in the script.
6. Add a Description to help your content creators understand how to use the parameter.
   Consider adding:
   • A brief explanation of the parameter, if it might not be clear from the name.
   • An example of how to correctly format the value.
7. If the parameter is optional, select the Optional checkbox.
   Otherwise, the content creator must configure a value here when they add the script to a passage.
8. Click Save.