Quick Reply

The Quick Reply object is commonly used as a parameter when sending messages from the chatbot.
It is an array of one or more quick replies the chatbot should display to the user after the message is sent. Each element is an object containing:

Property Type Description
text String The text to display to the user as the quick reply option.
nextPassage Object <Passage Locator> The Passage Locator object that defines where the chatbot should go if the user chooses this quick reply. See Passage Locator.

Quick Replies created as chatbot content are limited to 20 characters. If you want to create longer Quick Replies, see our suggested script to create custom Quick Replies.

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