Test your chatbot

Sofie Bird

02 December 2020 05:38

You can test changes to your chatbot inside the inGenious AI platform before you publish the next version of your chatbot.

TestBot uses the content from your most recent draft, so you can test any changes you've made to the live version. TestBot interactions are also excluded from all analytics, so your testing phrases and selections won't skew your analytics reports or Improvement AI phrase recommendations.

With TestBot, you can:

Run a chatbot test.
View your test logs.
Test your variables.
Restart a test.

If you want to test your chatbot's NLP question responses, you may need to train a test model.

External calls are live

To ensure you can test your chatbot properly, TestBot works just like a real user using your chatbot. That means any calls to third-party services are made just like they would be with a real user: if you test your "Make a booking" passage with TestBot, that's a real booking!