You can test changes to your chatbot inside the inGenious AI platform before you publish the next version of your chatbot.
TestBot uses the content from your most recent draft, so you can test any changes you've made to the live version. TestBot interactions are also excluded from all analytics, so your testing phrases and selections won't skew your analytics reports or reviews.
External calls are live
To ensure you can test your chatbot properly, TestBot works just like a real user using your chatbot. Scripts and webviews are executed as they would be for a real chatbot user, including any calls to third-party services. When you test your 'create a support ticket' flow, TestBot creates real tickets in your support platform!
With TestBot, you can:
If you want to test your chatbot's NLP question responses, you may need to train a test model. If you want to see how your chat widget looks on a web page, create a test page.