Now that we've created our entities, we need to create a passage to use them
Entities only have a value within the passage that captures them. Once the conversation flow moves on to another passage, the entity values are gone. To use entities, the passage must have:
- Inbound Questions that use all the entities we want to capture.
- A chatbot message that uses the entity placeholder chips in its content.
We'll tackle each of these separately. First, let's create our passage:
- Open the Create section of the left-hand navigation.
- Click Conversations.
- Click the Flight Bookings conversation.
- Click the Passage icon to create a new passage in the conversation.
- Rename the passage to Book flights.
- Click Save.
Now that we have our passage, let's create Inbound Questions to capture the two cities our user mentions.
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