You can configure the chat widget to always display the introduction header at the top using the fixedHeader property.
The default behaviour is for the header to scroll out of view as the conversation continues. If fixedHeader is true, then the header will stay visible at the top of the conversation.
<script>
const options = {
integrationId: '<integration Id>',
fixedHeader: true,
},
ingeniousai.init(options).then();
</script>
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