Customise your chat widget

Sofie Bird

28 August 2023 01:54

You can customise the appearance and behaviour of your chat widget by passing options through the ingeniousai.init() function when the widget is loaded on your web page.

<script>
const options = {
  integrationId: '<integration Id>',
  /* Customisation options go here */
},

ingeniousai.init(options).then();
</script>

Some of these customisations can also be made through the Sunshine Integration API, or the Sunshine Conversations dashboard. Customisations you send in the ingeniousai.init() function will override any you have set via the API or dashboard.

Customisations

Embedded widget
Custom widget text
Localised date format
Display style
Custom button size
Fixed widget header
Custom colours and branding
Turn off sound notifications
Store anonymous identities
Custom menu items