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  3. Passages

Passages

Create and maintain your chatbot content in Passages.

  • Message content types

    Send different types of messages to your chatbot users.

  • Expected user responses

    Tell your chatbot how it should expect the user to respond to a message.

  • Channel-specific content

    Create chatbot content just for certain channels.

  • Passages
  • Finding chatbot content
  • Edit the passage name
  • Retain the previous conversation context
  • Add a review note
  • Change a passage's review state
  • Disable a passage
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