
Sofie Bird
Articles
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Delete an entity
When you delete an entity to remove it from your chatbot, the entity will be removed and replaced with a red Deleted pill. If you add a new entity with the same name as the one you deleted, the ne...
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Duplicate an entity
When you duplicate a custom entity, all existing entity values and synonyms are duplicated as well. Any changes you make to the original entity after duplicating it are not reflected in the copy. T...
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Create a synonym for an entity value
If your users use several different words to mean the same entity value, such as 'rubbish' or 'trash' for 'waste', use synonyms to match them to the original entity value. This helps you keep your ...
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Create an entity value
When you create a custom entity, you must define all the values that the entity will match. You can only create values for custom entities; template entity values are already defined for you. When ...
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Create an entity
Create an entity to extract key information from user utterances Custom entities, where you define the values and synonyms. Template entities, where the values and synonyms are defined for you. ...
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Entities
Entities are used to extract key information from an utterance, which can be then used later within the conversation via variables. What you can do: Create template entities to get going quickly...
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Provided libraries
Chatbot scripts support all standard built-in JavaScript objects. See the MDN web docs for reference.The following libraries are also available as part of the chatbot scripting platform: L...
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General settings
Use the chatbot General settings to: Change your chatbot's name and timezone Edit your chatbot's description Export your questions, conversation flows and audiences Turn on debugging commands D...
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Content coverage
You content coverage score shows you how well your chatbot content covers the conversations you want to have with your chatbot users. Your content coverage score doesn't worry about how accurate th...
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Microsoft Teams Step 3: Create the app package
Make sure you have: Configured your Bot Service in Microsoft Azure and added a Microsoft Teams channel. Added the Bot Service App ID and Client secret to inGenious AI. Developer recommended Th...