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Sofie Bird

  • Total activity 534
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Activity overview

Latest activity by Sofie Bird
  • Sofie Bird created an article,

    Add a default value to a variable

    Variables are placeholders that store and re-use information from the user during a conversation flow. Variable values are saved by actions during the conversation flow. You can configure a default...

    • Edited
    • 1 follower
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  • Sofie Bird created an article,

    Create a multi-value constant

    Create a multi-value constant to be a placeholder for information you want to use throughout your chatbot, but that might change frequently. You can create several optional values for the constant ...

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    • 1 follower
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  • Sofie Bird created an article,

    Create an entry point for a URL

    You can create an entry point that performs actions and then sends the user to a specific passage when they start a conversation with your chatbot from a specific URL. You can configure entry poin...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Check your questions for issues

    Use the Issues screen to scan your chatbot for issues with your NLP and Keyword questions. You can view: Critical issues. These issues will severely impact your chatbot's performance, and may even...

    • Edited
    • 1 follower
    • 0 comments
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  • Sofie Bird created an article,

    Redirect your flow with a variable

    You can create a custom script like the example below to redirect your conversation flow based on the value of a variable. To add a custom redirection script to your chatbot: Select your team and ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Test your variables

    Variables are placeholders for information that is based on the user's interaction with your chatbot. For example, your chatbot might: Ask the user their name, store their reply in a variable, and...

    • Edited
    • 1 follower
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    • 0 votes
  • Sofie Bird created an article,

    Adding placeholders to content

    When you create variables, constants, or entities in your chatbot, you can add them to chatbot message content by typing @. A list of available placeholder chips is displayed. You can either select...

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    • 1 follower
    • 0 comments
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  • Sofie Bird created an article,

    Variables

    Use variables to create placeholders that will store and re-use information from the user during a conversation flow. Variables are great for making your chatbot conversation more specific and pers...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Edit a variable

    You can edit the variable name which appears in the placeholder chip. This change will automatically appear throughout your chatbot and does not need to be published. You can also edit a variable t...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Create a variable

    Create a variable to be a placeholder for information you receive from the user during a conversation, such as a product they're enquiring about or a preference they've expressed. In your chatbot c...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes