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Sofie Bird

  • Total activity 135
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Activity overview

Latest activity by Sofie Bird
  • Sofie Bird created an article,

    Genesys Open Messaging

    Integrate with Genesys Open Messaging so your users can chat to your customer service and support staff using your inGenious AI chatbot.  Administrator account required To integrate your inGenious...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Published versions

    All the versions of your chatbot that you have published are shown in the Published section of Versions. You can view the changes that were published in your current and previous versions and repub...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Ready to publish content

    Ready to publish content is content that has been thoroughly reviewed and is waiting to be published to your live chatbot. Content at this stage can't be edited: if you make changes, the content wi...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Ready to review content

    Ready to review content is content that you've finished making changes to and is ready for your Publisher to review for publishing. You can view all your changes that are ready to review using the ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Draft content

    Draft content is content that either: Has never been published. Has changed from your published content and is being updated. You can view all your changes that are in draft using Versions. Each...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Sunshine Conversations (v1)

    Integrate with Sunshine Conversations so your users can chat with your inGenious AI chatbot alongside your other connected channels. Sunshine Conversations version 1 and 2 We recommend connecting ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Make a resumable conversation

    Sometimes you have a conversation that the user is likely to interrupt with questions. For example, a loan application conversation may have complex steps where the user needs to ask questions of y...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Generate Ad JSON

    Generate Ad JSON to create a contextual entry into your chatbot via click-to-Messenger advertising. When the user clicks the ad, they are taken to Messenger to talk to your chatbot. The chatbot imm...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Facebook Messenger custom app

    Integrate your chatbot with a Facebook Messenger custom app so your users can chat with your inGenious AI chatbot through Facebook Messenger. Facebook custom apps Facebook's One App connection doe...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Sofie Bird created an article,

    Audience segments

    You can send your story to all users who are subscribed to stories, or just a specific group of users that you define by creating a segment. User segments are defined by one or more filters that ma...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes