Sofie Bird
Activity overview
Latest activity by Sofie Bird-
Sofie Bird created an article, Custom menu items
The chat widget provides a menu that allows the user to send different message types, such as file uploads, images, or sharing their location. Use the menuItems object to define which options are a...
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Sofie Bird created an article, Store anonymous identities
When an anonymous user is using your chat widget, the default chat widget behaviour stores an identifier in the browser's local storage so that the user identity can be retained if the page is relo...
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Sofie Bird created an article, Turn off sound notifications
By default, the chat widget will display a sound when a new message arrives if the window is not in focus. If you do not want a sound to be played, you can disable notification sounds by adding the...
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Sofie Bird created an article, Fixed widget header
You can configure the chat widget to always display the introduction header at the top using the fixedHeader property. The default behaviour is for the header to scroll out of view as the conversat...
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Sofie Bird created an article, Custom button size
You can customise the size of the button that starts your chat widget by providing the height and width in pixels in the buttonHeight and buttonWidth properties. When no size is provided, the butto...
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Sofie Bird created an article, Custom colours and branding
You can customise the branding of your chat widget, including colours, business name and icon, and the background image of your widget. Property Type Description brandColor String (hex code)...
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Sofie Bird created an article, Display style
By default, the chat widget is displayed as a button that the user clicks to open the chat window. You can customise the icon displayed for the button, or configure the chat widget to display as a ...
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Sofie Bird created an article, Localised date format
You can specify the localised date and time format your chat widget should use by specifying the language and country tag with the locale property. For a list of language and country codes, see:T...
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Sofie Bird created an article, Embedded widget
You can embed the chat widget in your HTML markup adding the embedded: true property to your options. The widget will be embedded in the DOM node you provide, taking up the full height and width of...
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Sofie Bird created an article, Custom widget text
You can customise the text that your chatbot widget displays for the user interface and user interactions. For example, the text displayed: Under a message bubble to indicate how long ago it was s...