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Sofie Bird

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Latest activity by Sofie Bird
  • Sofie Bird created an article,

    Util functions

      sendEmail​(fromAddress, toAddresses, subject, message, options) Send an HTML email to one or more recipients via Amazon Simple Email Service (SES). The email is formatted with a template that can...

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  • Sofie Bird created an article,

    Khoros

    Integrate with Khoros so your users can chat to your inGenious AI chatbot using a Khoros-connected channel. Make sure you have: Your inGenious AI chatbot. Your Khoros username and password. Your K...

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  • Sofie Bird created an article,

    Chatbots

    Create a chatbot on the Chatbots screen. Each chatbot contains its own settings, content, and users, which is not shared with other chatbots in your team. Create a chatbot To create a chatbot: Cli...

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  • Sofie Bird created an article,

    Lexer

    You can integrate your inGenious AI chatbot with the customer data platform Lexer to capture important information on your customers. Contact inGenious AI via the Support Portal for help with integ...

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  • Sofie Bird created an article,

    Audience

    Your audience are the users who are interacting with your chatbot. You can view information on your users such as: Their name, if available from the chat platform. Their unique ID from the chat pl...

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  • Sofie Bird created an article,

    Channel functions

    The functions in the bot.channel namespace are used to send messages, display typing indicators, and manage handovers and handbacks. getName() Returns the name of the channel as a string. Currently...

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  • Sofie Bird created an article,

    User functions

    The functions in the bot.user namespace are used to get and set user data, subscribe users to stories, and schedule notifications. getContextData() Returns a JavaScript object of all custom data st...

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  • Sofie Bird created an article,

    Flow functions

    The functions in the bot.flow namespace are used to send the chatbot to a specific conversation or start a passage. getPassage​ByTitle(title) Returns the passage ID of the passage that matches the ...

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  • Sofie Bird created an article,

    done(err)

    The done(err) function signals to the platform that the script is complete. It must be called any time script execution ends. Wait for asynchronous operations Make sure all asynchronous operations...

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  • Sofie Bird created an article,

    Quick Reply

    The Quick Reply object is commonly used as a parameter when sending messages from the chatbot.It is an array of one or more quick replies the chatbot should display to the user after the message is...

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