Create an Outbound keyword question

Create an Outbound keyword question if you want it to only match immediately after a specific passage. 

If you want to create a keyword question that matches a chatbot user's response either in this conversation flow, or any conversation flow, create an Inbound keyword question. If you want to create a question that matches the user's intent rather than a defined keyword phrase, create an NLP question.

To create an Outbound keyword question:

1. Open the passage you want to create the question in.
   Outbound questions can only be added to passages, not logic.
2. Click Outbound Questions.
3. Click + Question.
4. Click the options menu on the right of the new question.
5. Click Convert to Keywords.
6. Click the edit icon next to the New Question title.
7. Type a descriptive name for the question.
8. Type the first keyword or phrase you want to match in the Training Phrases field. 
9. Type Enter or click + to add a new keyword or phrase.
10. If you want to weight the question, select a weight from the dropdown above the training phrases.
11. If you want to add a word limit to the question, click the A dropdown and select the maximum number of words that can match this question.
    The default limit is three words. Select the infinity symbol ∞ to remove the limit.
12. Select the Conversation of the passage that will answer this question.
13. Select the Passage or logic that will answer this question.
    A preview of the passage is displayed. You can also open the passage in a new tab.
14. Click Save.