Do Nothing

If a passage is the end of a conversation and you don't expect the user to do anything in response, use the Do Nothing option. Passages with a Do Nothing expected response can still lead to other passages via scripts or button configurations in the Bot Message, but the chatbot will not re-prompt the user to use the buttons if the user types a reply instead.

You can still have Outbound Questions that may lead to other passages with a Do Nothing expected response.

Was this article helpful?
0 out of 0 found this helpful



Article is closed for comments.