Rename a Broadcast

Broadcast names are used to distinguish different Broadcasts within a Topic; they're not seen by your Chatbot users. You can rename any Broadcast that is in draft status. If you want to rename a scheduled Broadcast, you will need to unschedule it first.

To rename a Broadcast:

  1. Open the Team and Chatbot for the Broadcast you want to rename.
  2. Click Broadcasts.
  3. Click the Topic that holds the Broadcast you want to rename.
  4. Click the Broadcast you want to rename.
  5. In the Name field, type the new name for your Broadcast.
  6. Scroll down and click Save.

How do I rename a Broadcast topic?

Broadcast Topics can't be renamed once they have been created. If you want to change your broadcast Topic, you must create a new Topic and ask your Chatbot users to opt-in using a Broadcast Opt-In message type.

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