Broadcast names are used to distinguish different Broadcasts within a Topic; they're not seen by your Chatbot users. You can rename any Broadcast that is in draft status. If you want to rename a scheduled Broadcast, you will need to unschedule it first.
To rename a Broadcast:
- Open the Team and Chatbot for the Broadcast you want to rename.
- Click Broadcasts.
- Click the Topic that holds the Broadcast you want to rename.
- Click the Broadcast you want to rename.
- In the Name field, type the new name for your Broadcast.
- Scroll down and click Save.
How do I rename a Broadcast topic?
Broadcast Topics can't be renamed once they have been created. If you want to change your broadcast Topic, you must create a new Topic and ask your Chatbot users to opt-in using a Broadcast Opt-In message type.
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