The inGenious AI platform is designed to let you switch between multiple teams and chatbots while keeping your focus where it needs to be when you're working.
- If you belong to multiple teams, you can switch teams using the menu on the top right.
- Select the chatbot you want to work with from the chatbot list on the top left.
Select what you want to work with from the Create, Manage, and Improve sections of the left navigation.
Create
Create your chatbot content, including:
- Conversations, passages, and logic
- Variables, constants and entities
- Scripts and webviews.
- Notifications and broadcasts.
Manage
Manage your chatbot, including:
- Review and publish changes in chatbot versions.
- Customise where your chatbot users start interacting with your chatbot.
- Integrate your chatbot with channels and test chatbot widgets.
- Configure powerful generative AI features.
- Add knowledge bases and data stores.
- Monitor your chatbot logs for issues.
- Manage chatbot settings.
Improve
Improve your chatbot experience, including:
- Review your chatbot's interactions with users to find your content gaps.
- Answer questions about your chatbot's interactions to find patterns and trends.
- Create transcript reports to monitor specific types of chatbot interactions.
- Create regression tests to check training phrase changes before you publish them.
- Check your NLP questions for issues.
- Create automated tests to test and improve generative AI prompts.