Finding your way around

The inGenious AI platform is designed to let you switch between multiple teams and chatbots, while keeping your focus where it needs to be when you're working.

  • If you belong to multiple teams, you can switch teams using the menu on the top right.
  • Select the chatbot you want to work with from the menu on the top left.

Once you've selected your team and chatbot:

  • Use the menu options under the Create section to edit your chatbot content, including conversations, notifications, webviews, scripts and stories.
  • Use the menu options under the Manage section to review and publish versions of your chatbot, manage the channels your chatbot is connected to, create default and custom entry points into your chatbot, or configure the chatbot settings.
  • Use the menu options under the Improve section to review your chatbot's interactions with users, identify gaps in the chatbot content, and improve the chatbot's responses to questions.
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